Passenger Assistance

Drivers may provide elbow assistance only. If assistance is needed beyond the door, passengers are required to provide their own escort. Drivers are not allowed to enter anyone's home. No more than two packages will be allowed on the bus. Drivers may help carry packages, but will not go beyond the threshold of the residence or beyond the main entrance of any building. The maximum combined weight of packages cannot exceed twenty-five (25) pounds. Large items cannot be accommodated. All packages/items must be secured.