Submit Stormwater Service Request

Citizens may report concerns of stormwater pollution or dumping of pollutants into stormwater drains by calling (770) 288-RAIN (7246) or electronically by completing the form below.

Who to Call for...

You must leave at least one form of contact information in order to be updated on the status a service request. Contact information is also necessary so that the we may obtain additional information concerning your request.

All Stormwater service requets are entered into our database and assigned an ID # (Please refer to this ID Number when following-up on your drainage concerns). Once logged, the requestt is assigned to a Stormwater Inspector, who will schedule a field investigation within two weeks of receiving the request. Based on the severity, each logged and validated request will be ranked and prioritized appropriately. Only drainage inquiries and service requests are issued an ID #. All other inquires are received and processed accordingly.

Within a few days, the Stormwater Management Office will issue a letter of confirmation; it contains your service request information, the assigned ID # and other relevant information. This letter will be mailed to the submitted contact name and address. Our office will make every attempt to inform you at least two weeks prior to initiating any work being performed.

NOTE: All Drainage Inquiries, General Information, Billing and Illicit Discharge inquires are received and processed during normal business hours: Monday-Friday, 8:00 AM to 5:00 PM.

Your Information:
Name:
Address:
City:
State:
Zip Code:
Telephone:
Phone Type:	Home Phone Work Phone Cell Phone
E-Mail:
Service Information:
Provide information about the concern. If you do not know the address, please provide a description of the location (i.e. "corner of Main St. & Smith Rd.")
Address:
City:	Ellenwood Hampton Jonesboro Locust Grove McDonough Stockbridge Rex , Georgia
Zip Code:
Area:	Residential Commercial
Concern Related to:	Detention Pond Inspection Drainage Channel Inspection Pipe/Catch Basin Inspection Stormwater Run-off Other
Description
Please provide a description (What happened, what materials or substances were involved, how much is involved, where did the materials or substances go, who else have you reported this to and what was the outcome? Provide any information that will help our inspectors determine the most timely and effective response. Text only.):
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