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Henry County Senior Services

Cafeteria Policy

I.  General:  To determine eligibility for use of the cafeteria and provide for a consistent, orderly and fair manner of participation.

II.  PROCEDURE

  1. Eligibility criteria are as follows:
    a)  Age 55+ resident of Henry County and/or spouse; b)  Guest of an eligible client  (Guests are defined as family members or friends who do not attend regularly); c) Henry County employees; d)  Volunteers
    Locust Grove will not offer carry out meals and will require reservations for dine in meals
          Heritage Carryout meals
         a)  Order should be called in or individual be in line no later than 11:10 a.m. on Wednesdays and Fridays;
         11:40 on Mondays, Tuesdays and Thursdays. b)  Order shall be picked up by 11:55 a.m. (11:25 on Wednesdays and Fridays) or a lunch number must
         be obtained from the front desk and the same procedure followed as if for a dine in meal; c)  Shall be consumed in an area outside the facility.
         Hidden Valley Carryout meals
         a)  Order should be given in writing to the food service staff or individual be in line no later than 11:10 on Fridays; 11:40 Monday-Thursday;
         b) Order shall be picked up by 11:55 Monday-Thursday and 11:25 on Fridays or a lunch number must be obtained from the front desk                   
         and the same procedure followed as if for a dine in meal; c) Meal shall be consumed in an area outside the facility.
      All carryout meals shall be picked up at the cashier’s station without exception.
      Payment for meals is expected at time of pick up and should be paid to the cashier.     
      No meals shall be distributed or picked up at the back door of the kitchen or in any other manner without authorization from the Director           

    3.  Number system
    a.  Clients who wish to have lunch in the cafeteria may elect to take a number (1-200) to ensure a place in line.
    b.  Only one number per person – you may not get a ticket for someone else  (Spouses may share a number provided they enter the line together)
    c.  Tickets may not leave the building.  If you take a ticket, you must remain at the center.  (Church exercise participants are exempt).
          d.  Numbers will be called five minutes before serving times.
          e.  If you are not in the lobby or dining room when numbers are called you forfeit that place in line and
           must go to the back of the line.
          f.  It is permissible to use the dining room for games or socialization unless we have an activity or
          speaker utilizing that room.  There will be a sign posted if we are using the room.
    g.  You may elect to have your dine in meal placed in a carry out container if you go follow the procedures   outlined.
    h.  If you wish to order a take out in addition to your dine in meal, please wait until everyone has gone  through the line to place your order.  This will ensure that everyone receives their choices and keep the serving line moving quickly.

*Clients should enter the servery and make their selections. Payment is to be made  to the casher at the station located at the end of the servery line. Meal prices are posted. *Assistance is available for those unable to carry their meal tray.

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Last updated: Tuesday February 15 2011

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